Our consulting services falls into four broad categories:
1. User Experience Strategy – Great products require great strategy. Applying strategy with deep customer empathy, we’ll help you make sure what your customer really wants is at the center of yours. We can help you make a roadmap of customer centric activities to keep everything on track.
2. Customer Research – Deep customer empathy begins by spending time with your customers. We have conducted numerous studies, including customer site visits, structured interviews, diary studies, and usability tests, to help bring the voice of the customer into the product.
3. Interaction Design – We work with your team to create the ways in which your users will flow through your system; determining the broad chunks that organize it and specific interaction elements that enable it.
4. Human Centered Product Innovation – Often referred to as “Design Thinking”, we can help your team apply innovative methods to solve business and technical problems.